COVID READY

We work for your well-being following the protocols established by International Committees

As your comfort, health and safety have always been at the heart of our priorities, at Hotel Folch we have implemented a COVID Ready Plan. We are working in different internal commissions to adapt the establishment to the different health, safety and hygiene measures required due to the post-Covid19, both by the Government of Andorra and by the OMS.

 

Welcome to your COVID Ready Hotel in Andorra!

 

General actions in our home:

  • Appointment of a reference to ensure the implementation of protection measures, staff training and supervision of compliance with the instructions.
  • Continuous training of all staff in new procedures
  • Reinforcement of the cleaning and disinfection protocol for all common areas (including lift buttons every 2 hours, handles, seats, tables, switches, floors, etc.).

Before your arrival

  • You can check-in online in our app. Once you have made the reservation, in the confirmation you can make the Online Check-IN directly and directly access your room.
  • Sistematicaly, we will wait a minimum of 72 hours for the use of the same room by another guest.
  • We will enable an entrance door and an exit door in the Hotel and the restaurant also (well differentiated).
  • All keys / cards are disinfected for each use.
  • All the clothes of our staff are disinfected, as well as the workspaces.

Upon arrival

  • Hydroalcoholic gel at your disposal in the entrace and in various areas of the Hotel.
  • Each receptionist wears a mask, and has hydroalcoholic gel and disinfecting wipes available for their workspace or they will greet you behind a plexiglass plate.
  • A line marked on the floor at the reception ensures a social distance of 1m50.

During their stay

  • Display of information and recommendations in the common areas and in your room.
  • Circuit marked, when possible, by a traffic plan to respect safety distances.
  • All the bedding in the room will be washed at 60º and individually with the cleaning certificate of our supplier ISO 9001 Quality.
  • Delivery of KIT COVID Readyto all our guests (mask, hydroalcoholic gel).
  • Reduction in the number of sofas and chairs in the reception, making sure to maintain a 1.5m distance between the seats.
  • Reinforcement of the cleaning protocol with disinfectant for all common areas (sinks, elevators, corridors, contact areas, etc.) every 2h-4h.
  • We have reformulated and reinforced our restoration points. Guests can choose the type of breakfast the day before: Standard of the house, reforced or special, and if they wish to have breakfast in the room, or in the Hotel Restaurant.
  • Hygiene measures are reinforced in our kitchens, specifically:
    • Mandatory use of mask.
    • Bactericidal soap for hand washing mandatory every 60 minutes.
    • Strict disinfection measures.
    • Respect for the social distance of 1.50 m.
  • In the Hotel Restaurant the tables will have a minimum separation of 2m and all the staff will use face masks and hydroalcoholic gel during the entire service. In addition, on all the tables you will find a QR reading system to display the Restaurant’s menu.

At Check-OUT

  • Possibility of Check-OUT and pay through our app to avoid going through reception and leaving the Hotel directly.
  • Provision of a box to deposit your key / card, to disinfect before each new use.
  • Sending the invoice for the stay directly by email.

 

Hotel Folch in Sant Julià de Lòria (Andorra)

The hotel has 100 rooms that are fully equipped and contain all the amenities for you toenjoy a restful holiday, including central heating, full bath, satellite TV, direct telephone, minibar, safe, terrace and, by request, free wi-fi access (wireless connection to the Internet), which is also available in the common areas of the hotel.

The building has lifts and officially approved handicapped access, a private garage, locked storage for bicycles and an individual ski check service. And the public car park is right next to the hotel (free nighttime parking).

There is an inviting and cosy lobby area that is divided into several spaces. A large area that is ideal for meeting friends or reading, a TV room with a fireplace, billiards and board games, a café for having a drink, etc.

A perfect space to make your meals into a special celebration amongst family or friends.

We also have a private dining room for banquets that can seat up to 150 people.

The list of leisure activities available in Andorra is limitless, both in winter and in summer.

YOUR OPINION IS IMPORTANT TO US

 

 

 

The surroundings of the Hotel Folch

This Hotel in Andorra offer high-quality services to anyone who would like to get to know our valleys and enjoy the numerous activities that are organised in the surrounding areas.

 

The Hotel Folch is an ideal alternative that is located in a welcoming and relaxed setting, with a privileged climate, spots where you can lose yourself and then find yourself allover again and enjoy personal and intimate contact with nature at all times.

 

Furthermore, we have carefully selected the wines on the wine menu and our cellars contain a range of Spanish, French and Italian references.

Sant Julià de Lòria
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